What Is WKCC?

WKCC Mission

To deliver high-quality, high-value care, ensure high patient satisfaction, and support our patients in improving their health.

WKCC Vision

To be leaders in value-based care by improving the health and well-being of our community through physician-led primary care teams, innovative patient engagement and experienced leadership. We will care for all populations with compassion using data-driven decision making and ensuring high patient and provider satisfaction and outcomes.

Established in 2014, WakeMed Key Community Care is an Accountable Care Organization (ACO) established to enhance the quality and coordination of health care, and reduce the costs of care by providing more value for beneficiaries. A collaboration between WakeMed Health & Hospitals and Key Physicians, WakeMed Key Community Care brings together more than 470 primary care providers with a leading health system and an additional 1500 specialty care providers. The partnership is designed to ensure that patients, especially the chronically ill, get the right care at the right time at the right level, while avoiding unnecessary duplication of services and preventing medical errors.

Accountable Care Organizations enable medical providers to work closer together to create healthier communities and help patients coordinate their health more effectively.


Quality Score for
BCBSNC and Aetna
*for the 2018-2019 year

WakeMed Health & Hospitals

WakeMed is the only private, not-for-profit health care organization based in Raleigh, N.C. the 941-bed system comprises a network of health care facilities throughout Wake and Johnston counties. Locally-based and community-owned, WakeMed exists for the health of the community and is committed to a variety of health and wellness improvement programs.

Key Physicians

Key Physicians is a community-based group of primary care medical professionals dedicated to high-quality care delivered at optimum value. Based on the concepts of patient centered medical home, Key brings together more than 365 primary care providers to deliver a coordinated and collaborative experience for its patients.

The Patient-Centered Medical Home Model

NCQA Recognized PracticeWakeMed Physician Practices and Key Physicians practices have each earned the highly-regarded designation as a Patient-Centered Medical Home (PCMH) as recognized by the Agency for health care research and Quality. This medical home model puts the patient at the center of health care, and defines a medical home not simply as a place, but as a model of primary care designed to improve health care in America.

Encompassing five key elements, the PCMH model ensures that the care delivered is: comprehensive, easy to access, well-coordinated, patient-centered and of the highest quality and safety. This three-year designation is earned only by practices that demonstrate adherence to these values.

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